Regarding OF, means fridge in DEMO mode. Model no GSH25JSTC. I have done a quick cool and the temp read says it is 26 deg but the actual is 36. I cannot change the temperature on the my samsung refrigerator with model no. It is getting water to ice maker just not getting cold enough to make ice. Still fan not running. It goes from 40f to 55f now. 2. Hi Rick, i can not tell you what exactly the issue, but i can guess its a control board. Any suggestions. How long does it take to cool down if has started working?? Sometimes, the problem can be solved by changing the defrost temperature sensor (but its not guaranteed). If the display is showing OF OF, O FF, OFF OFF, or scrolling temperature bars, the refrigerator is in Cooling Off Mode, sometimes called Demo mode or Shop mode. This component allows the power to flow to the heater. What else can be the problem. Feedback – The compressor relay was replaced and the refrigerator is running. I have changed the temp sensor inside the fridge. In most cases, the inability of the Samsung fridge to cool is as a result of having excess ice frosting over the evaporating coils as well as the fan. Everything turns on and I can see the temperature which is stuck at 18 Celsius. Defrost Thermostat issue? I did some adjustments to the part to get it to move freely like putting the screw back on the container of the fan but not clicking it back in place as if there was an issue with the placement of the electronic fan part inside the protective part. Instead, we focus on diagnosis and repair procedures for the most common symptoms, such as not cooling, ice or water buildup, compressor not working, noisy operation, electrical troubles, etc. This is what you need to check first. Start relay sometimes also fail. Refrigerator. Get Help OnlineOur Technicians Are Always Online and Ready To Help You“How To Fix Your Broken Appliance”. Any help here would be grateful. Both the fridge and freezer are no longer cooling, I have reset the unit by holding both the power buttons down and it has reset but this still hasn’t helped. I initially thought the defrost heater was getting stuck on but I removed the power to it and the freezer still fluctuates from 10-30°F with it set on -8. Try to reset by pressing Lighting and Energy Saver buttons at the same time for 10 seconds. Couple follow up questions: 1. I’ve had it turned off for a couple of days at a time, but it never comes back to cooling. If its running but still not cooling, then something wrong with the sealed system or compressor. Feel free to ask any questions about repairs. In this article, we will show you the 5 most common issues. This means my appliance isn’t getting cold as it’s staying at 18 degrees. After a couple of seconds, the evaporator fan should start spinning. After power outages, our Samsung fridge shows the error code 2E. Response #2: what do you think I should do? Everything else is working but the compressor. I described the most possible issues and solutions there. Regarding why its not cooling properly, its not common for a brand new Samsung fridge and i doubt that the back panel is frozen behind. According to diagnostic mode, a 27E error popped up (indicating something with the evaporator/condenser). Refine Results. Thank you Eugene! I changed those out and the fan will still not turn, what is the next step? Could this be my problem ?? If the start capacitor is defective, replace it. Note: New refrigerators that are not level left to right may fail the dollar bill test because the doors are not aligned properly. If the fan stops, you will feel it and the refrigerator will make some funny noises. please help, thanks. Fan still not running no power coming to fan. Method #1 (not always works, but try) If your Samsung fridge is not functioning properly, and you think it could benefit from a reset simply follow the steps below to perform a reset: Turn off the refrigerator and unplug it from the wall or turn breaker OFF. Unplug the refrigerator, then place a level on top of the refrigerator. I shut off the breaker, waited 1 minute, turned the breaker back on. The drawer and freezer were fine. Thawed it down and fan not getting power at plug. Evaporator fan iced up. I’m having this same issue. It cool and freezers ..?Please advice on whats wrong. Checked evaporator fan and it was working and seemed to be getting proper voltage. are there any hecks and tricks that you could teach me please? That seems to be fine now. When I plug it back today, I set it to -2 for freezer and 38 for refrigerator. Icemaker is frozen over, ice build up in the fridge on the back, water leaking into all of the veggie, and deli drawers, and temp is about 10-15 degrees higher (tested water that was in a pitcher) than the display. I have a Samsung RF18HFENBSR. I guess.. It’s the third time they got it because I was complaining that the freezer doesn’t seem repaired. Then next common problem of compressor not starting is that " your fridge supply wire will be cut internally", in this case your refrigerator all machinery will not work, the cooling fan, light etc. Hi Robert, you can try this….turn power OFF to the fridge at least for 24 hours, with the door open, and let it defrost by itself. Maybe it just stopped spinning, who knows.. Not sure whats broken on your fridge, but try to defrost it for 2-3 days with the all doors open. Response #1: Defrosted fridge. Mine is a Twin cooling side by side model. I have tried doing everything I know to get it running normally again but no luck. Any suggestions? Clean it. I was also going to check if the evaporator fan is iced over, but I don’t know how to access it. The minimum clearance required between the back of the refrigerator and the wall is one inch. Any tips?? I just bought a samsung refrigerator RT35k5532SL its less than a week old. The only thing that i can see working is the lights in the freezer and refrigerator. Hard to say what happened in your case though. £15.00 . I have Samsung fridge with bottom freezer, suddenly the bottom freezer stop working? We are Samsung Compressor Global Agency providing customers the most powerful and reliable products. Can you hear it? After a few days with it unplug I begin to tear it down and found out the the fan behind the inside cover was not running. I have a 6yr old samsung french door refrigerator. Now the refrigerator does not cool to the set point and stay at 50 F? JUMP TO SOLUTION ‎06-29-2020 04:48 AM. it will help with proper draining and will eliminate condensation problems, hi, thanks for your amazingly informative blog. What exactly could be wrong? Check out some similar items below! chest freezer. Luckily we happened to notice the food not frozen and didn’t lose all our food. If both freezer and fridge not cooling, check compressor to make sure it’s running. After a couple hour power outage when the power came back on the refrigerator and freezer quit working. Tech put in new compressor as the old one was locked up. With the light off via magnet I cannot feel air or hear the fan in the ice compartment. Somehow moisture build-up behind that panel and become ice eventually. I guess I will check the inside where the Twin Cooling Plus is located to see if it is frozen inside, but I’m not sure how to reset the whole refrigerator? It could also be the power supply not giving enough power. Does anyone have an idea about what can possibly be wrong and how that can be fixed? Hi. A Samsung refrigerator sometimes fails to get cold enough if the evaporator fan motor is defective. Hi Angel, if it’s not cooling, most likely it’s frozen behind that panel where it says Twin Cooling. By changing these tubes, It should help to drain properly and not to collect condensation in the fridge. So we bought a new control panel and installed it. Initial problem related with defrost cycle. But after a while, it will show -2 again even though the actual temperature is much warmer. If its not running, check start relay or at least you have to have multimeter to see if start relay getting power. Hi Eugene, I recently moved. Your Fridge is Making Rattling, Humming or Buzzing Noise? I can take a look on diagram and tell you what might be the problem, HI I have the same issue, the model number is RF4287HARS/XAA. My Samsung has the same symptoms, except the rear fan is not starting as well. The problem is with water condensation which eventually becoming ice behind the panel. Turn power off and let it sit for at least 24 hours with the door open. No codes on the inverter board or front panel. Fridge cools down to 34 degrees properly then the display never changes as the fridge warms up. fridge freezer. If you don’t hear the fan running, most likely fan blades blocked by ice. C1 error code related to the temp sensor, hi I just got my rf260beaebc/aa out of storage. Hi Eugene, I have 10 year old Samsung RF268ABRS, French door refrigerator/freezer. Then goes back up . Then simulate freezer door closed and see if the ice maker fan will start spinning. The freezer works perfect. Verified ohm reading on freezer ceiling mounted thermostat. The problem is also caused by a dirty condenser coil preventing the dissipation of heat. Had a technician said it was condensor fan motor assembly. Yes, but I had just attributed it to the ice on the back melting slowly as the temp rose. I replaced fan, defrost heater assembly, thermistor and main control board. Temperature control thermostat not working. Used magnet to test if fans cuts on when door is closed and it does. But Amanda double door freezer at bottom will not … No power there even after I replaced the system board. Noticed that fridge is not cool enough even though the panel says 2 degrees celsius. Is that the reason for not cooling? this is where it got clogged and you will have standing water behind “Twin Cooling” panel. any Suggestions?? Audible fan running is detected. Hi Eugene, I really appreciate your rapid help. I will say the fan spun without issue in both directions. I have been logging the temps since this morning. we did not have these sounds before when the repair man came and charged us $136 and then said he wasn’t qualified to work on it. But when it stopped, I noticed that the refrigerator is not cooling enough. thank you. First of all, you need to check the compressor, to see if it’s running or not. When the evaporator coils get covered with frost, evaporator fan unable to circulate cold air within the fridge due to blockage and fridge will not be cooling. I have a samsung model rfg298aabp that stopped cooling the fridge and freezer both. So, now, if your refrigerator compressor ever stops working, don’t rush to seek the help of an expert right away. Which do you think it is? Anyone has any idea? If you have interior lights in the fridge, you have power. The lights inside the fridge work too. Hello, if it was sealed system issue and lack of freon, both freezer and fridge compartment will not stay cold, because they are supplying from the same source. The refrigerator will not cool properly when empty. HINT: If the refrigerator works but DOES NOT DISPENSE ICE after a power outage, check here for how to troubleshoot… How To Fix Ice Maker After Power Outage. If the dollar bill test still fails, this will require service. Any advice would be helpful. If compressor is running but not cooling, its compressor or sealed system issue. Control panel showed -10F Freezer and 34F Fridge. Where can I buy parts? I have a French door bottom freezer Samsung and freezer will not get below 4 degrees. Fan runs fine as best I can tell and turns on when I use the magnet trick to make it think the doors are closed. In Stock. Well, check if you have frost build up, behind back panel in the freezer. If yes, then i dont know whats the problem can be. 6 years ago a technician un warranty but a bigger heat element in the drain hole because I had water in the refrigerator compartment and the drain hole was freezed. could it be cheaper fix i.e. I have a Samsung model RFG298AABP. What kind of sound is that? My Side by Side Twin cooling model has the same issue..Freezer works. If you are not comfortable to do this job, hire a technician. Samsung fridge has main control board with compressor inverter board on it, like 2 in 1. Who knows if that bad capacitor was part of the inverter board and thats why compressor is not working and thus no cooling. To exit the Forced Defrost mode you can simply unplug power from the wall or wait 20 minutes till forced defrosting will be done. I just purchased a samsung RF220nctaww fridge from a nice family who had the fridge originally. there are no fault codes showing . If it will stop working, there will be no proper air circulation and thus temp will go up. Washing Machine Has No Power, No Lights. the fridge was unplugged for few hours during the transport and I am assuming that any ice build up should have been melted during the transport. The compressor fan and evaporator fan turn normally when I plug the fridge in. Hi Eugene. AS long as the fridge doesn’t have ice build-up, then it can be: 1. leak in the sealed system or compressor lost efficiency 2. Even when at 60 degrees in the fridge. No ice was found on aluminum fins. November 3, 2020 at 1:42 pm I am impressed with the guidance provided. Glad I’m not the only one dumbfounded. As a result, the refrigerator will not cool. Hi, My Samsung fridge RF28 is cooling and ice maker also works but the freezer is not freezing, it’s working like fridge can not go lower than 5C temperature. Unplugged the fan wire and checked for power. Hello. Thermistor? What caused that ice build up? same here with my RSA1STMG basic samsung refrigerator freezer side not making ice. Some people may complain about “Why Samsung fridge fan not working?” The main purpose of the fan is to circulate the cold air in the fridge. Remove back panel where is says Twin cooling after manual defrosting. Possibly, you should try to simulate fridge door closed and feel if the air coming out from the ice maker vents on the left side, With the right door closed pressing the traditional button on the left door does not turn off the light. Any ideas as to where to start? Here’s a bunch of other refrigerator repair tips. The chances are your refrigerator is not cooling or not cold. A refrigerator normally cycles on and off in order to maintain an appropriate temperature, so many people mistakenly think that a quiet appliance has just shut off in its cycle when in fact, its compressor has stopped working. I took out the back panel cover and observed ice build up on the coils and down where it drains. I have a samsung srl322mw bottom loader fridge. How to Troubleshoot a Noisy or Hot Refrigerator Compressor. Last night my husband unplugged the fridge out of frustration overnight. 1. My freezer works well,but the refrigerator is. if they are clogged replace them. After that, temp should back to normal. Freezer is working fine. Could this likely be a case of a bad evap fan. I also have a Samsung French door fridge: Replaced all 3 sensors in/ around the Twin Cooling cover after having ice buildup as most of these seem to do. The coils are not frozen & the fan is running, but it seems like it never shuts off. All refrigerators make some noise when they’re running properly. Power 115V/60 Hz. Cause dealing with Samsung fridges issues, unfortunately , very tricky. Skill Level. To see if the doors are sealing, put a dollar bill halfway in the door and then close the door on it. Originally, the freezer stopped cooling and the refrigerator worked fine. Thanks! 25 watt light-bulb for various appliances, 120 volts, small base screw-in. If you don't have interior lights, check your house breaker. Since this is fairly new. My Samsung refrigerator freezing compartment Snap freeze enero I think it has problem with some electronic control board but I don’t know what you want will be. https://www.samsung.com/us/support/service/locations/. I need more info to understand situation. I noticed that the fridge is not cooling as efficiently i suspect the frozen back panel as discussed above. if not, then turn the power off or unplug it, remove back panel on the left side where control board is. I’m not exactly a “handyman” so try to be as basic as possible. I have had a new compressor put in and a new “ motherboard” , all on warranty. I just can’t get it in the thirties. Not only do you stand a chance to lose a lot of frozen and refrigerator food that you have been storing, but you also are quite possibly looking at either a big repair bill or having to purchase a brand new refrigerator. Yes. Make sure that the condenser coils are not covered with dust. I put one on the back of the bottom shelf and one on the front of the top shelf. Unless the refrigerator is in Sabbath mode, the lights should come on when you open the door and the panel should have at least some of its lights lit (although they may not come on until you touch the panel or open the door). It caused our hot water heater AND refrigerator to go out. I am trying to figure out why does it feel like the fridge is not cool enough in my Samsung French Door Refrigerator & the freezer is not getting cold at all. Samsung fridges “notorious” to have problems starts with Twin Cooling Plus technology, evaporator fan failure and ended up compressor failure. No refrigerator is completely airtight; cold air leaks out, and warmer air leaks in, causing the temperature to rise above its set point. Please enlighten me. Faulty control board. but i only has 3 mnths of warrenty for that gas which they were filling. If you have, then check drain line grommets (most likely they are clogged) on the back of the fridge. Trust me the noise does not get better! Check grey drain tubes behind the fridge, if they are clogged, replace them. We set it to 41 but it’s at about 52. The freezer temperature should be set between 0 and 5 degrees Fahrenheit (-18 to -15C) for the ice maker to work properly. At that point it was 39.4/38.3. I have a samsung French door fridge model RF268ABRS that quit cooling, after two days it started cooling again for two days then stopped cologne again .This goes on every 3 or 4 days cooling and not cooling the compressor and compressor fan motor seem to run fine .No ice build up on evap coils .Any suggestions? Does the compressor is running? However, this isn’t usually the case. Any suggestions for this smaller model? The fan by the compressor is not working. Kumar Ramesh. In a nutshell, Samsung fridge inability to cool is one of the most inconveniencing challenges faced with the brand. My freezer temp stays at 80f and my fridge Side stays at 64f the lowest it will go. Probably related with Defrost heater or thermostat, or with moisture build-up. How can I trouble shoot to identify the defective parts? Sorry, not control panel. I have a Samsung twin cooling ref. The panel says -2 (or whatever it is set for) but the actual temperature is much warmer. Held Power Freeze and Power Chill buttons to test diagnostics and it flashes 88 88 then nothing lights up at all. we raised a request and service guy came and he did something, after that cooling is not at all happening (hot air is coming inside). Hi Steve, Everything explained in the post. Good luck. Sometimes, all that your device needs is a simple reset to get it back into action. Took off Drain tube and it did not appear to be clogged. Thank you. This is high temp, needs to be at least -18C. 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Number Samsung RFG237AARS stopped cooling in both directions freezer will not samsung refrigerator compressor not working inside the fridge some! What the potential problem are reaching the desired temperature then probably compressor failing or there is main! And off not change the samsung refrigerator compressor not working is much warmer reaching the desired temperature after reconnecting, kicked... The sound that shows that the freezer works ok. something not right tightly... About the freezer is not cooling? ” behind “ Twin cooling plus technology, fan! Been making ice quick cool and the compressor sorry bill, i tried!